Bonding Change is led by a core team of professionals who work with you. Betsy, Alexandra, Beth and Sandra are the heart of the team and they bolster their expertise by engaging associates with the needed skills from their network of management professionals. Together, we have the experience and expertise to tackle your biggest and most diverse challenges.
Betsy Bond, B.Comm., CCMP, PCAIPresident
Betsy is a Change Management professional with over 20 years of experience. She leads complex programs with a simple and collaborative approach. Her passion comes to life when helping inspire a community to work in a new way, to learn a new behavior or see a new culture come to life. Betsy skillfully puts herself in the shoes of the people being affected then designs programs to reduce resistance to change and helps clients gain their expected business benefits. Betsy's advice is sought by business leaders looking to transform their operations, processes or technologies.
Graduating from Memorial University of Newfoundland with a Bachelor of Business Administration specializing in Management Information Systems and Quantitative Analysis, Betsy spent the early part of her career leading business initiatives in an information technology firm then moved on to management consulting and change management working in many industries. Betsy is a Certified Change Management Professional (CCMP™) qualified by the Association of Change Management Professionals (ACMP) and a Prosci Certified Advanced Instructor.
Her commitment to professional development in Change Management aligns with international standards for best practices in Change Management. The client list is impressive including organizations with a rich history in Canada and beyond – Great-West Life, Maple Leaf Foods, TD Bank, Chart Industries, Eastern Health, Canada Bread, Chartered Professional Accountants Ontario, National Express, Ontario Teachers Insurance Plan, Rexall & Holt Renfrew with HR Transformations, Canadian Mental Health Association with Ramp Communications, Toyota Canada with Devlin and Foresters with Blended Perspectives.
Alexandra Psica, CMC, CCSA, CRMASenior Consultant
Alexandra is actively interested in helping businesses reach their potential by making their transformation efforts stick and deliver the desired outcomes. Alexandra argues that an organization’s ability to change requires real attention. It needs to be encouraged by leaders and be managed by experienced change professionals.
Alexandra is a management consultant with diverse experience practicing for over 20 years. The one common thread is helping clients attain outstanding results by asking the right questions, uncovering the real concerns, and implementing the practical solutions that work. Recognizing that a one-size-fits-all approach is not effective, she has provided some of Canada’s largest organizations—from financial institutions to government departments—with tailored solutions that provide real value and contribute to their ongoing success.
Her areas of expertise include business change management, performance improvement, and governance and risk management. Contributions to clients range from assessing opportunity, to streamlining performance, to ensuring effective control, to ensuring enduring business change. Alexandra is actively engaged in thought leadership and sharing her experience through writing, speaking, teaching and mentoring. She is a passionate leader with a strong track-record of collaborating with peers to deliver on strategies that result in tangible bottom line results.
Beth Aufiero, MBA, MSIT, MSPTBusiness Consultant
Beth has extensive experience in the health care industry in both clinical and management roles, through which she has proven skills in time management, communication and team building. She has recently complemented this experience with degrees in business and IT with a focus on data analytics and project management.
Beth’s passion is to apply data analysis to help businesses make strategic decisions and to apply project management techniques and tools to help businesses complete projects on time, on budget and meeting all program specifications.
Sandra Costa, B.A.Project Control Officer
Sandra has extensive experience supporting projects and in her capacity as Project Control Officer with Bonding Change, Sandra is responsible for project management and administrative support. Before joining Bonding Change, Sandra held an executive assistant role with an Interior Design group where she supported budget management, contract management, invoicing and payments, reporting, project management and marketing.
Sandra also co-managed a real estate development company where she managed budgets, building design, labour management for builders and trades, warranty management coordination with engineers, architects, city planning and permits. Sandra often played the liaison role between project managers, contractor trades, suppliers and clients.
Early in her career she worked as a software solutions analyst providing end user support for corporate applications. In short, Sandra’s experience in a wide range of activities helps us “get things done”.