What Our Clients Are Saying
Bonding Change worked as part of our team to implement SAP across Maple Leaf, involving conversion of over 40 legacy systems. It involved significant change management and clear, targeted communications to support people engagement and effective deployment. The smooth execution of this complex process was greatly enhanced by Betsy's expertise in project and change management, communications, and her ability to fit well within our organization to get things done. Betsy readily understands complex business transformation and translates initiatives into excellent communications. She has excellent people skills, empathizes with the needs of people undergoing organizational or business change, and is looked to as a go to resource. I highly recommend Betsy for change management and communications.
Lynda Kuhn, SVP Communications, Maple Leaf Foods
Betsy is a dynamic and efficient communication expert. She has an amazing ability to synthesize everyone's thoughts and comments into a crisp easy to understand message. She adds great value to the team as she can take on the communications side of any project and free up the team leader to focus on other priorities.
Jean Luc Breton, Vice President, Transformation of Canada Bread at Canada Bread Company, Ltd. (a division of Maple Leaf Foods)
Betsy is a very competent individual who brought exceptional communication skills to my team. She listened extremely well and was able to decipher and summarize critical points for communications to multiple internal stakeholders as well as customers. Her work was well above average and very much appreciated during very stressful times.
Richard Chouinard, Vice President Sales and Field Execution at Canada Bread Company, Ltd. (a division of Maple Leaf Foods)
I began working with Betsy soon after our organization embarked on a significant transformation project. It involved change for over 16,000 employees throughout North America. My approach was to build my team around a few strong leaders who had the ability, capacity and inclination to lead from an overview perspective as well as go deep into relevant situations; roll up their sleeves. Betsy was one of the two key leaders who joined the team in the early stages and was there until the project ended. Her commitment, expertise, ability to convert technical jargon into common language and dedication to the impact of change on individuals made our team undeniably successful. I appreciated Betsy's ability to project manage as well as produce massive amounts of 'top drawer' material. Her attention to the finest detail ensured that we attended to our people with courage, respect and dignity. We adhered to our Change principles through most of the project period. Betsy continually reminded us of our intentions toward change and kept us on track - especially when it was tough. I look forward to working with Betsy again.
Cindy Kennedy, Former, VP Change Management, National Express Corporation
Betsy became an integral part of the Business Transformation program at National Express. She quickly became immersed in the culture of the organization we were trying to create and served as a champion and a guiding voice for change. She built strong relationships with all stakeholders. This enabled her to accurately interpret and translate needs back and forth between program staff and key business executives. Throughout her tenure, her work was of an outstanding calibre and she delivered everything that was asked of her on time. I recommend her to anyone looking for a strong communicator who can quickly become part of the team.
Ray Manninen, Formerly, Director, Capability Development at National Express Corporation
Betsy and I have been associated since 2008 and throughout this period she provided extensive professional communication services to our enterprise. Early in 2006 NEC embarked on a major business transformation initiative which required timely and skilled messaging to all levels in the organization. Betsy was extremely thorough, clear and concise; yet informative in our communications. In addition, she served as a business consultant and coach for various leaders in the corporation, I being one of those beneficiaries. Betsy is considered to be a "trusted advisor" whose wealth of business experience served to enhance and shape leadership thinking and actions. Given the opportunity, I would move swiftly to offer her a senior level position in leadership, regardless of sector. Betsy is truly an excellent business partner, asset and I am proud to have had the opportunity to work with her to 'make things happen'.
Jack Gwynne, Senior Vice President Contact Center Operations, National Express Corporation
- ACMP (Association of Change Management Professionals)
- Alectra Utilities
- Caire Inc.
- Canada Bread Company
- Canada Life
- Canadian Mental Health Association (working with Ramp Communications)
- Chart Industries Energy & Chemicals Division
- Chart Industries Distribution & Storage Division
- Clough USA
- CMC Partnership (UK) Limited
- CPA of Ontario (Chartered Professional Accountants of Ontario)
- Eastern Health (Regional Health Authority Newfoundland and Labrador)
- Food Banks Canada (working with Ramp Communications)
- Foresters (working with Blended Perspectives)
- Great-West Life Assurance Company
- Holt Renfrew (working with HR Transformations)
- International Association for Public Participation (IAP2)
- London Life
- Maple Leaf Foods
- MHS Inc.
- National Express Corporation (Stock Transportation in Canada, Durham School Services in United States)
- Ontario Teachers Insurance Plan (working with HR Transformations)
- Prosci Canada
- Rexall (working with HR Transformations)
- TD Bank Financial Group
- Toronto Transit Commission (working with Devlin)
- Toyota Canada Inc. (working with Devlin)